Analytics

One set of numbers the whole store agrees on.

The analyst who builds the numbers your managers argue over, from one model everyone shares.

Sales, service, marketing and web in one model, so the meeting is about what to do rather than whose report is right.

The job today

Every vendor reports on itself and every report flatters its author. Nobody can reconcile them, so nobody trusts any of them.

Right now this job belongs to the monthly spreadsheet assembled by hand.

Model

Metrics you define, not ones you inherit

Build the measures your store actually runs on, from the data every app already writes.

  • Any datapoint you track becomes a metric
  • Scoped by store, location and department
  • Shared definitions so nobody argues the maths
30d
Metric builder with a definition and its history

Watch

Goals with a number attached

Assistants work toward goals, and those goals are measured here, so autonomy is accountable.

  • Goals tied to a measure and a window
  • Baselines frozen when work starts
  • Outcome read back when the window closes
30d
Goal with baseline and outcome over time

Share

Dashboards people open

The GM view, the fixed ops view and the marketing view, each built on the same numbers.

  • Dashboards per role and location
  • Scheduled summaries to inboxes
  • Exportable when someone wants the raw rows
Role dashboards built on a shared model

What it is made of

Not a product we bolted on.

Analytics is built from the same capabilities as everyone else on your roster, which is why they share one customer, one inventory and one conversation history.

Routines it runs

  • Nightly metric refresh
  • Alert on a measure going off plan
  • Weekly summary to leadership

Every routine starts in advisory, where a person approves the work. You promote each one to autopilot when it has earned it, per location.

Start here

See Analytics on your own store.

A short walkthrough on your own inventory, your own channels, your own numbers. No slide deck.