The platform

Eight building blocks. Every app is made of them.

Most vendors sell you a product. This is the layer underneath products, which is why your customer record, your inventory and your conversation history only ever exist once.

Scoping

Everything is scoped, all the way down.

This is the part groups care about and the part most vendors get wrong. Scope is not an add-on here; every record, assistant and routine carries it.

  • 01

    Store

    The top of the tree. Group standards, shared knowledge, and reporting that rolls up.

  • 02

    Location

    Each rooftop keeps its own data, its own numbers and its own autonomy settings.

  • 03

    Department

    Sales, service, parts and marketing see the records that belong to them.

  • 04

    User groups

    Who can read, who can change, and who has to approve. Set once, applied everywhere.

Composition

An app is an arrangement, not a silo.

BDC is conversations plus assistants plus routines plus the Action Center. Website is websites plus media plus data. Nothing is duplicated, so nothing drifts out of sync.

  • One customer record read by every app
  • One inventory, one conversation history, one set of permissions
  • Turn an app off and the data stays where it was
An app composed from capabilities, reading the same records as every other app.

Start here

See it on your store.

A short walkthrough on your own inventory, your own channels, your own numbers. No slide deck.